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How do I return an item

You have 14 days from the day after receipt of your order to return it if you decide you no longer want it, the product(s) must still be sealed in their original packaging, and not be damaged, all items are returned at your own cost.

Some items are excluded from return, see our returns policy for full information.

You must contact us prior to returning any items, you must include your order number as minimum information.

Our returns address:

Scale Model Shop Ltd
White Rose Mill
Holmfield
Halifax
HX3 6SN

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