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Postage Prices and Delivery Information

Christmas Delivery Cut Off Dates 2018
Standard – Tuesday 18th
1st Class / Tracked 48 – Thursday 20th
Tracked 24 / DPD – Friday 21st

Monday 24th – Early close
Tuesday 25th / Wednesday 26th – Closed
Thursday 27th / Friday 28th – Orders cut off time 12pm
Monday 31st – Early Close
Tuesday 1st Jan – Closed
Wednesday 2nd Jan – Open as usual.

Merry Christmas and a Happy New Year to all our customers.

FREE UK Delivery on all orders over £100

Delivery Rates:

Delivery Rates:
Our delivery charges: Standard delivery (2nd class) is from £2.99 under 2kg, over 2kg will be calculated at checkout.
Other delivery options are shown at checkout. You may be limited to delivery options depending what you have in your basket, for example if you have an aerosol you will only have the option for courier delivery, this is because Royal Mail will not accept aerosols.

Our DPD price is for UK mainland only, this does not include the Highlands of Scotland, restricted postcodes are:
Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Special Delivery by 1pm (please contact us for pricing)
Royal Mail Special Delivery is guaranteed to be delivered by 1pm the next working day, Royal Mail do not class Saturday as a working day, so if ordered on a Friday you will have your order Monday.

Next Day Delivery:
* Order before 12pm for next day delivery. We use DPDlocal for our next day delivery service, if you provide a mobile number you will get a text message with a 1 hour delivery slot on the day of delivery. Scale Model Shop do not guarantee delivery times, DPD state in their terms that their next day delivery is not guaranteed and can take two working days, this is rare but can happen, we do not give refunds for postage as delivery is out of our control.

Restricted products:
Some items can not be sent by Royal Mail due to them being hazardous, these will be sent by MyHermes which is a 2-5 day delivery time, or you can upgrade to DPDlocal

Aerosols can only be sent by DPD.

At checkout if you have products that we can’t send by Royal Mail you will only have MyHermes and/or DPD delivery options, MyHermes is a 3-5 day service, in most cases they are picked up from us the next working day after the order has been marked as shipped, it is recommended you chose DPD for a faster delivery.

DPDlocal is our main courier but we may use UPS or DHL, these are usually for international deliveries but can be used for UK.

We ship worldwide, we do not have a fixed rate for orders sent outside the UK, they are based on weight, for your Countries delivery options go to checkout and you will be given the rates available, if you have no rates you have a restricted item in your cart we can’t ship outside the UK.

Our cut off time for order processing is Mon-Thurs 2:30pm, Fri 12pm, orders placed after these times will be sent the next working day.

Due to excessive customs paperwork, we no longer ship to USA, Canada, Australia or New Zealand

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