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Postage Prices and Delivery Information

Delivery Rates:

Delivery Rates:
Our delivery charges: Standard delivery (2nd class) is from £2.99 under 2kg, over 2kg will be calculated at checkout.
Other delivery options are shown at checkout. You may be limited to delivery options depending what you have in your basket, for example if you have an aerosol you will only have the option for courier delivery, this is because Royal Mail will not accept aerosols.

Special Delivery:
Royal Mail Special Delivery is guaranteed to be delivered by 1pm the next working day, Royal Mail do not class Saturday as a working day, so if ordered on a Friday you will have your order Monday.

Next Day Delivery:
* Order before 12pm for next day delivery. We use DPDlocal for our next day delivery service, if you provide a mobile number you will get a text message with a 1 hour delivery slot on the day of delivery. Scale Model Shop do not guarantee delivery times, DPD state in their terms that their next day delivery is not guaranteed and can take two working days, this is rare but can happen, we do not give refunds for postage as delivery is out of our control.

Restricted products:
Some items can not be sent by Royal Mail due to them being hazardous, these will be sent by MyHermes which is a 2-5 day delivery time, or you can upgrade to DPDlocal

At checkout if you have products that we can’t send by Royal Mail you will only have standard and courier delivery options, standard delivery will be sent by MyHermes, it is recommended you chose courier for a faster delivery.

DPDlocal is our main courier but we may use UPS or DHL, these are usually for international deliveries but can be used for UK.

We ship worldwide, we do not have a fixed rate for orders sent outside the UK, they are based on weight, for your Countries delivery options go to checkout and you will be given the rates available, if you have no rates you have a restricted item in your cart we can’t ship outside the UK.

Our cut off time for order processing is Mon-Thurs 2:30pm, Fri 12pm, orders placed after these times will be sent the next working day.

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