We have temporarily lowered our free delivery threshold, but with some small changes, you now get free delivery on orders over £60, this excludes orders that contain products that can only be sent by courier and orders weighing more than 2kg, this is done automatically for you, if your order matches the criteria then you will have a free delivery option.
Tracked 48 – 2-3 Working Days
Tracked 24 – 1-2 Working Days
DPD – Next Working Day
Free – 3-5 Working Days
(Above are not guaranteed delivery times. Working days are Mon-Fri, we are not responsible for delivery times, this is out of our control, we do not refund postage for late deliveries.)
Due to the UK leaving the EU and the amount of extra paperwork now needed, from 1st November 2020 we will only be shipping within the UK.
We now send all our parcels fully tracked, the Royal Mail Tracked 24/48 are premium services and take priority in the Royal Mail network over standard mail.
Other delivery options are shown at checkout. You may be limited to delivery options depending on what you have in your basket, for example if you have an aerosol you will only have the option for courier delivery, this is because Royal Mail will not accept aerosols.
Our DPD price is for UK mainland only, this does not include some Scottish postcodes and the Highlands of Scotland, restricted postcodes are:
The above postcodes are charged at a higher rate and are excluded from our free delivery.
For DPD going to Northern Ireland and Southern Ireland your country must be Ireland, regardless of what part of Ireland your order is going to.
Special Delivery by 1pm
Royal Mail Special Delivery is guaranteed to be delivered by 1pm the next working day, Royal Mail do not class Saturday as a working day, so if ordered on a Friday you will have your order Monday.
Next Day Delivery:
DPD Local is usually next working day, DPD’s T&C’s state they aim for next day but do not guarantee, Scale Model Shop doesn’t guarantee delivery times, this is out of our control, no postage refunds will be given. Our cut off time for DPD collection is 12pm.
Some items can not be sent by Royal Mail due to them being hazardous, these will be sent by MyHermes which is a 2-5 day delivery time, or you can upgrade to DPDlocal
Aerosols can only be sent by DPD.
*Our cut off time for order processing is Mon-Fri 12pm, but we aim to send out all orders received by 2pm the same day, however at busy times this is not always possible.
Working days are Monday to Friday excluding bank holidays