Of all the orders I have placed (and there have been many during lock down) I have never received anything but great service. Delivery is always punctual and products are well packaged so arrive in perfect condition. On the couple of occasions I have had to contact customer service, they have been helpful and quick to respond providing solutions and on one occasion replacing a malfunctioning paint brush. I can definitely recommend Scale Model Shop to any hobbiest and only wish they carried everything I ever needed – but perhaps I’m being too demanding… Great Company, great people, great service. Thank you.