Easy to use website and checkout. Goods delivered in excellent time despite the current nationwide covid restrictions.

My order was quickly despatched
And was well packaged.
Have no hesitation in recommending
Scale model shop for all modelling needs.

The usual excellent service. Exactly what I ordered delivered exactly on time. What else could I ask for?

Use scale workshop for all my modelling needs.Always get what I need and the order comes promptly.Great service.

I have used scale model shop for 8 months. It is still the best service online. The first site I log onto when ever I have modelling needs. Good honest service, and every order arriving on or before time.

Great little find on the web, has a wide selection of products, fast turnaround of order to delivery, and it’s in my home county…. Yorkshire.
Will definitely keep on buying now that I’m back into modelling.

Great product range with a clearly laid out website/catalogue making ordering items straightforward. Prompt processing of orders combined with timely despatch. Highly recommended.

Top notch service as always. Order was shipped the next day and was received in time for the weekend. Happy customer.

Great service, good website, competitive prices, and above all very prompt delivery with good communication throughout, from now on ,my go to supplier.
Thoroughly recommended.

I normally put a order in early Friday Morning and then receive it the next Day which is perfect for the Weekend…

First time buyer, everything arrived quickly. 5/5

Excellent service, lovely product , thank you

First class service, with a smile!

I have always received the best service you could ask for, and this also applies to my last order
Please keep the good work up as I for one appreciate it
Thanks

Superb service every time with truly excellent packing. Everything always arrives quickly and safely, not to mention all at a great price.

Highly recommended to all.

Fantastic! The order arrived just over 26 hours after being ordered, was correct and in good condition. What more could you want?

I have ordered numerous modelling supplies from Scale Model Shop over the last few months: delivery has been super quick & all parcels were well packed. Their prices are better than Amazon so I will continue to use their services to support independent stores. Thank you.

Order despatched very quickly and arrived very well packaged as usual.
Great service!

Everything arrived on time and was packaged well. Will definitely be ordering from scale model shop in future.

Order arrived complete and on time. Excellent value for money

Very pleased with the service and quick responses and deliveries. Made two separate orders on same day, mailed the shop to ask for the orders to be combined, and had my excess postage refunded straight away.

Excellent service

My order had to be split due to an error in stock availability. I was contacted and asked if I wanted the shipping delayed or split with the items not available following on.

I had the order split and there was less than a week before the unavailable items dropped onto my doormat. Thanks to all at SMS for a fast turnaround in all my deliveries to date and keeping me up to date with shipping etc through email.

You have my continued support guys, Keep on going!

Finishing off a few part built/painted models during lockdown and needed to renew various materials and tools. Found the Scale Model Shop online, some friendly advice from John and placed a couple of orders, packaged and delivered in good time and delighted with service. Looking forward to visiting shop at first opportunity. Thanks, Phil Gee

Everything arrives safe yet not wastefully over-packed and solid delivery times on all items I have ordered so far.
Good customer service when needed (I gave them the wrong information on email info)

Great service and delivery.

Keep up the good work.

Take care

James Campbell

Dear Sales Team

Great service and prompt delivery, could not have been happier.

Keep up the good work.

Take care and have a nice weekend.

James Campbell

Very happy with service

Excellent service, good range of products at very good prices. My default company for models and supplies

Excellent service.

Fast dispatch, excellent service.

Always recieve good service. Will continue to use. Tried to give 5 stars but web site would not allow.

SMS is the only shop I use to get supplies I need, mostly paint and things like that. I have never had an issue with the service they give or the products they supply. Orders are always dispatched quickly, even during current times and when I have reached out to a member of the team I’ve always had a friendly and quick response.

I would 100% recommend this store every time.

Ordered online and delivered/in use within 3 days what’s to discuss here! Thanks and well done.

Excellent service as usual

I am careful when buying my modelling supplies, and prefer to get all from one site. With that in mind SMS usually has what I need and delivery is quick and not overly expensive, another annoyance of mine.

5*

Brilliant service, second time I’ve bought a Hataka paint set an both times dispatched promptly and arrived in time??

Outstanding service again from sms, items arrived well packed within 3 days, can’t recommend them enough.

I have been using Scale Model Shop for quite a while now. I wouldn’t shop anywhere else now, always excellent service.

First class service all the way and prices are as good as you can get ,i hope to be buying from scale model for the foreseeable future

Quick dispatch, secure packaging, good prices. What else do you need? 🙂

Scale Model Shop has become my ‘go to’ supplier for paint, pigments, washes and so on as they always seem to have stock and despatch of orders is prompt and accurate. My latest order was for
MIG, now Ableitung, weathering powders which in my experience are the best available..

Retuned to the hobby after retiring and during lockdown after a break of 20 years, found scale model shop on interweb, originally needed only to replace paints and adhesive as had a stash of unstarted or unfinished kits. Very glad I did, great website, great selection and really like the “out of stock” and “number left in stock” feature. Just waiting to finish my “ Kursk” dio, then I can get the 2 new Tamika panzer IV and have a go at them. Keep up the good work and service, really like you use Royal Mail.

Everything I have ordered has arrived really quickly, excellent service

I’ve been shopping at the Scale Model Shop for nearly two years now and I have always received excellent service. They have the products I want, dispatch/delivery is always prompt, I certainly wouldn’t hesitate to recommend them.

Hand on heart ScaleModelShop with John and the best staff around are absolutely my go-to and favorite online store all things model related !!
Excellent stock and with rapid fast posting (With the patience of a Saint when I want to add to my order over the phone) and better yet more items from different manufactures are being added weekly. John keeps updating with new products which is very welcomed.
I and my wallet thank you for always great service guys.
VERY RECOMMENDED and this is how a online store should be
Shaun

Excellent service.

Excellent service.

Ordered Sunday and arrived Wednesday. Did think you had made a mistake as there was a German Infantry box but inside were the sprues for the British Paratroopers I had ordered. So a super service. Thank you.

I have been using Scalemodelshop at least once a month . I wish I had discovered them much sooner. Communication between staff and customer is excellent. In fact service as a whole is excellent. Dispite covid my orders are still arriving on the expected day while they are also extremly buzy. Thank you all

Efficient fast delivery with very good prices would be very happy to use again

I’ve placed quite a few orders over the past year or so and as with this particular order, everything was received on time and as exactly as expected!

Fast delivery and excellent choice

Excellent service. Very fast turn-around for an order of six items. Prices are competitive too. I will certainly be buying from Scalemodelshop again in future.

Arrived quickly and easily

I use Scale Model Shop regularly, probably once every couple of months and always receive great service. Prices are good and dispatch has always been quick, even in the current climate of repeated lockdowns. This order was primarily for Tamiya paints. As most modellers probably know about these I wont leave a review about them.

very quick delivery well packed thank you recommended

Excellent stock and service. Quick delivery. My go to online shop!

Excellent service as ever and a very quick delivery. Very good ranges and you’ll always find something you’ll need

Excellent products, great prices, INSANELY GOOD delivery times

Placed my order on the Monday morning received confirmation that afternoon that order was completed and sent for posting, received on the Thursday morning.
Delighted with the speed of service.
Kept up to date as to when order was posted and given tracking details to keep up to date.
Thanks guys.

Order arrived promptly and as expected. I would certainly order again.

Spot on – thank you. Order arrived very promptly and I am well impressed. Again thank you!

Order turned up quickly and packaged well, will definitely be buying from Scale Model Shop again.

Excellent quick service which enabled me
to complete my project with no delay.

I will definitely use more in the future

Prompt delivery, as described and well packed. ?

Good price and very quick service. Can’t ask for more.

Excellent service – always a fast dispatched and well packed!

No hesitation in using again and again

First class service

As a new modeller (after a 40 year break from childhood) I came across Scalemodelshop after an internet search for a starter kit and some modelling tools.
Great selection of kits, paints and accessories, quick delivery and will definitely use again.

Excellent service and great range of products

My order came the next day, well packaged and in good condition.
Very pleased with the paintbrush I ordered and , as always, the mr super clear sealant works brilliantly.

Having started modeling again I needed to get the modern equipment to get me started. The help and advise John gave me in putting together a starter package was fantastic, and I have to say he was very patient answering my numerous questions.
What I got in my starter package was all needed, of excellent quality and reasonably priced.
Ordering online is easy dispatch is prompt and everything is well packaged.

Will be using Scale Model Shop many times again !!!

Always good service, this is my go to place for kits and accessories, I only shop elsewhere if SMS does not stock what I am looking for.
I have never been disapointed or had cause to complain.
Thank you and keep up the excellent service.

Nothing to fault but it would be even nicer to have delivery updates.

Top notch great service as per cracking job !!

Fantastic company to deal with keep you informed every step of your order highly recommended

As always, excellent, helpful and prompt service from SMS, Particularly impressive in these difficult times. Plus, they are the go to place for those things you can’t fine anywhere else. All in all, highly recommended without any reservations.

The Service you receive is first class In every way The Model shop is my first point of call when looking for supplies

Had the kit I wanted in stock and delivery was slightly earlier than expected. Good communication to let me know progress.
Keep up the good work!

Yes it came very quick and I was very pleased with it.yes you are very good ?

Very efficient service. Definitely recommend as a UK source of modelling resources!

Very fast, friendly and efficient service (as always).

Always had fast deliveries, and were very helpful over the phone when adding a few forgotten items to an order. Highly recommended!

Good service, th0ugh several items not in stock for quite some time, though I suspect this has to be disruption at suppliers’ plants.

Great selection, reasonable pricing, fast delivery. Would happily deal with again.

Good prices and fast delivery, what more can you ask for. Very pleased.

Great service and a huge range of products.

Always quick and well-packed, very happy every time I order from here.

I simply love the accuracy and speed of your website and it simply works faster than other shops currently on the market. Thank you for your excellent service and I can’t wait for you guys to bring in more stock!

Good service as usual no problems, happy with purchases would recommend.

Have used a couple of times now and both times there has been no issue with any part of the order and items arrive very quickly. Would definitely recommend.

Good prompt service. Thank you.

I order from the Scale Model Shop regularly and always find the service and prices to be outstanding.
They also carry the majority of the best paint and supply ranges, so I only don’t need to pay postage on orders from lots of different companies.?

incredible service!…..ordered 11pm on a sunday night, delivery man knocking on door 11am on Tuesday!

Spot on as usual. Great products, competitive prices and speedy delivery.

Very good pricing and very large selection of products. All very high quality. Delivery is excellent, and 99% dispatched on the same day, meaning its usually next day or day after delivery, for a very affordable price.
Ordered many items from here, and I’m pleased with all of them, no issues and points system for discount is helpful!

Great service, quick and efficient.

Great service,I will definitely do business again

A really excellent service, very well packed box with undamaged order inside.Sent without delay and safely delivered by Royal Mail.
Many Thanks. Jon Waugh.

The usual great service. Thanks

Excellent service, timely delivery. Very pleased. Thank you

Great, thank-you. Everything I needed and prompt delivery.

I had used Scale Model Shop before Christmas, so when we were looking to buy some new kits, we had no hesitation to use them again. We found a wide range of kits available, all at a great price and well presented on the website. The order was delivered within a few days. Thanks for a great service; we will return!

I have used your services twice recently and I’m am satisfied, indeed impressed with the excellent service I’ve received. First class. Thank you very much.
Garry Coble

Very efficient process, delivery arrived on time and was well packaged and secure. Will use again

The first time I’ve ordered from the Scale Model Shop as I’m just getting back into modelling after too many years. The order process was straight forward, delivery prompt and arrive complete and within the indicated time. Can’t fault the service. I’ll certainly be back.

Great value, great selection and fast delivery.

Excellent service. Every arrived as promised and on time!

I ordered a book, a paint and a Mr. Metal Primer with the expectation of having to wait a couple of days for delivery but it arrived the next working day!

The book was securely wrapped and packed between card and the paints and primer were bubble wrapped too. I would happily order again, fully confident that all my items are securely and safely packed.

Brilliant service, goods arrived promptly and well packaged. Looking forward to using them again.

Happy with my order. Stuff arrived on time.

Service was good and my order arrived quickly, to specification and undamaged. Would recommend to others and will be using them again.

My first order with SMS. Good website, great service and goods arrived very quickly and well packed. Will use again.

Wonderfully quick service and a great range of products. Will definitely use again.

Excellent. Fast and accurate as always, and carefully packed 🙂
Good Prices too!

Always great stock levels and the delivery is the best I have experienced from any independent model supplier. Couldn’t recommend them more

Always a very good service from Scale Model Shop. The items arrive very quickly and are very well packaged. I would definitely recommend them to other modellers.

Excellent choice in the shop, this is usually my first choice if I need something for an upcoming build and consumables. Delivery is quick and not too expensive. I would definitely recommend!

Still have stock during these difficult times. Quick delivery. Satisfied customer.

Only some thinners and undercoat, but nicely packed in sealed bags and very prompt delivery, well done SMS! I shall return…

Excellent!!! Fast shipping and reasonably priced to boot!! Highly recommended 10/10.
will definitely be using again.

Excellent quality and service provided as always, well packed and fast delivery .
Highly recommended.

Great selection of items, extremely fast, well packed service.

Great store with loads of see selection, my order arrived so quick and I am very happy. I would recommend to anyone 10 out of 10

very good all round
would buy again from this seller

Order was delivered well ahead of date promised. Items were great value for money. I would recommend scale model shop and will not hesitate to use them again.

Brilliant selection and fantastic service …. nothing more to say 🙂
Thankyou and keep up the great customer service :0)

First rate service my order arrived very quickly. Package was packed very well and secure. Will definitely be yousing them again for more model supply’s and models.

Even in these tough times, a quick turnaround, well packaged and no errors. What more is there to ask for? Thanks!

Only positive things to say …. great product range, posted and received in a really timely way and easily accessible for new kits and accessories when I need them. On that point sorry for multiple orders particularly on paints. I feel a bit guilty but I have just started modelling again after decades away and I am going through a re-stocking process albeit not in a particularly ordered way. 🙂
Thank you and keep doing what you are doing 🙂 – it’s first class customer service.

I have used Scale Model Shop on numerous occasions for buying and the service and delivery are excellent. They have a great selection of products and I have also asked for advice of them for an airbrush part with a quick response. I will continue to use Scale Model Shop as they are competitive with pricing and delivery is always quick.

My order arrived safely and well packaged in a very quick default delivery service. I will definitely be doing business again. Many thanks.

Dispatched quickly, well packed. I’d recommend them to others.

very good service

Scale model shop has a great range of product at a very good price I can find most of what I need in one place. Fantastic service always, and quick delivery, with excellent packing. Great people to deal with and I will keep ordering from them.
Thank you.
A+++++

Brilliant prices and delivery. Will always use them for my kit and paint needs.

Excellent service, great communication and an amazing product. The paint can drawer cabinet is better than expected. Excellent price and delivery too!

Arrived quickly and very well packaged. I’ll order again because the level of service and the goods are excellent. Also, this feels like a very well-run and knowledgeable family business – like their hearts are in it, which makes all the difference. Definitely a 5 star experience.

Cannot recommend these guys enough. I’ve used them for a few years now and have always found their service to be exceptional

Great range and really week packages and delivered quicky. Scale Model Shop is now my preferred go to for modelling supplies

brilliant service as always my got online shop for everything for the modeller keep up the great work in these trying times keep safe kind regards mark

Used several times for a variety of modelling related items, from large kits to decals and always received excellent service with good prices and reliable delivery

Good range of modelling supplies at competitive prices. Having had a break from the hobby for a while, seeing what is available in the current market has got the energy flowing again. Received my items within 3 days of placing the order. Everything packed well and in good condition.
Purchased the DSPIAE wet palette amongst otherings. Don’t know how I’ve managed without one for all this time. A must for anyone painting miniature’s!

Excellent service, goods arrived very promptly considering I used the cheapest carriage option. Will use Scale Model Shop again.

Scale Model Shop is my go to place for AK interactive and Stynlrez primer. They have a great selection of products at good prices, many of these products are hard to find elsewhere. Basic postage is cheap if you don’t need enough to make the free threshold. Everything is so well packed too!

There are some stocking issues at the moment but this is clearly down to Covid and Brexit as it’s affecting everyone.

Great service as normal, best around for full range on paints.

I mostly order paint and thinners and other accessories from SMS and I have never been disappointed with the quality of the service. I’ve never seen so meticulously packaged items in each parcel that I receive. Personally it inspires me with confidence and trust that I am viewed as a valued customer and that in turn invites custom. Nobody loses out, quite the contrary. Very highly recommended supplier who should be at the top of your list.

For the last few years SMS have been my ‘go to’ shop for paints and accessories. Why? Because they have an excellent range of products, shipping is always prompt and the website is easy to navigate.

As I have previously found, the order was delivered promptly and was packaged correctly. No issues noted

This is my second order with Scale Model Shop and both have been processed very quickly, packed very well and delivered promptly. I am very happy with the service provided and am happy to recommend Scale Model Shop.

Fantastic and consistent service. Have ordered many times from Scale Model Shop and have found them to be exceptionally reliable, competitively priced, well stocked and when dealing with them over the phone or in person they have been very helpful. Really happy.

Very prompt. Will be using again.

Good service, good communication
Will continue to use them

Excellent service and fast delivery at competitive prices.

very good website easy to navigate and orders always well packaged quick delivery.

I’ve had a few orders with Scale Model Shop recently and every one of them has been a lesson in great customer service, well done guys ??

Great service delivered quick

My order came promptly, well packed and as ordered. Good range available. Added to my favourites bar.

Great choice of stock – found what I needed, and many other stores didn’t have, and it came fast. Would definitely recommend.

Outstanding customer service, quick delivery even in these difficult times. Thank you !

Superb range of products, fast delivery and great communication. Thanks

Great service, I made an error on the on line order which a phone call resolved and the correct goods arrived the next day.
This is the second order I’ve placed, the first one was promptly despatched as well.
Good prices, very helpful people and prompt delivery.
I will certainly place more orders with them in the future.

Glad I found this store, having tried various others over the past year with varying results!
All my orders have been processed quickly with good communication, items are delivered in a timely fashion, well packaged and all for very reasonable postage charges.
Will definitely use again.

Cannot fault the level of service in any way. I have made several orders over the past few months and these have always been dispatched promptly and securely packed. Very happy to continue using ScaleModelShop for all my modelling requirements.

Superb service again from Scale Model Shop. The range of kits, tools and materials is highly impressive and prices are very competitive. This is now my “goto” website for all my modelling supplies. Highly recommended.

Excellent stock levels. Prompt despatch and delivery. My go to place for modelling.

Scale Model Shop is my go to supplier for all things modelling. Always fast delivery and in my experience better service than the competition.

First time using Scale Model Shop. Ordering was straightforward and I was kept updated on the progress. Kit arrived fast and was well packed. Recommended.

Outstanding service from these guys, order arrived within three days, with no issues, can’t recommend enough.

Order came prior to advised, good price and a great service.

Quick delivery, well packed, no problems.

This is my first order with the “Scale Model Shop” and I’m very pleased with the service, great selection
of goods and great comms. will be using this company again.

Great prices and swift delivery

Ordered a new Italeri Classic American Truck model kit. The item was in stock. I was kept fully up to speed with the process of my order and it was shipped when they said it would be. The packaging was excellent and the kit arrived without any damage whatsoever. Will definitely use again if they have the models I want.

Always a great range of products, prices and service.
The clear communication you get always makes you feel more comfortable when ordering online, never has any issues when using the Scale Model Shop.

Good service and fair prices

Excellent service.Thank you.

I have received excellent service with every order from ScaleModelShop, my orders are always very well packed and arrive safely and in good time.

I highly recommended this business to all model makers.

Possibly the only company I can say I have never encountered a single negative experience with. Delivery is always fast and accurate, and customer service has always been exceptional on the rare occasion it’s been required. Would highly recommend.

Excellent service all round.

I have never been disappointed with the service from this site, always very prompt, orders arrive on time. Great service, I highly recommend.

Excellent service. No problems at all.

Great company good stock dispatch great not that long only problem still waiting for Hermes to deliver book always take forever get rid of them Royal Mail a lot better apart from Hermes have no other problem

Always great to deal with. Really quick despatch, especially if you pay for next day. Supported modellers really well over lockdown.

Items as described arrived on time. Would have bought more but lots out of stock

Excellent, fast service and very pleasant dealings with staff.

Goods despatched and received quickly-very impressed.

Scale model shop is my go to place for everything to do with modeling. There service is second to none, delivery times are great and always well packaged. A must shop for all modelers. A big thanks for your service….

Service Review.

Scale Model Shop is a one stop shop. They seem to have an endless range of items for the modeller. Their prices are very competitive.
Their website seems to function a little better than some of the competition’s.

It was pleasing to be ableto use and order from your website so easily. My items arrived on time and in good condition. I will soon be ordering more items from you. Kind Regards Geoff Hardy

Easy and fast delivery

Excellent product, fast delivery-thank you!

Great product range, prompt delivery.

I ordered a few items online, but after submitting the order I realised that I had forgotten an item that I wanted. I e-mailed Scalemodels who responded promptly and added the missing item to my order requesting that I pay the additional amount through PayPal. There was no delay in my order with all items being sent as one package.

Many thanks for dealing with my error so effectively.

Regards

Martin

Great range, quick delivery.

Have used scale model shop quite a lot over lockdown always excellent service and rapid dispatch time. Never a problem.

Great website with plenty of kit on display, the ordered item was dispatched the next working day and arrived on time. I’ve definitely got my eye on a few other items that I’ll be ordering after payday, I would definitely recommend to any modeller!

Excellent turnaround and superb service as always.

Great seller very quick delivery service had no problems

Whole transaction dealt with very promptly and efficiently. Item was well packed and received within a couple of days.

Great service as usual. Have no hesitation in recommending .

Great website good prices good delivery thanks

Usual excellent service, thank you very much! A+++

Great service as always.

Excellent products fast service all products so far purchased exactly as displayed/described havent had chance to try Spartak airbrush/compressor kit yet but looks real quality. And of course points adds to price comparisons. Only little winge is DPD always seem to damage parcel, even a footprint on one parcel! luckily no damage to goods. Thank you ScaleModel Shop.

Always great service given

Great service, speedy with very good communication and good prices.

Excellent service always and fast delivery. Thank you!

Quick and easy to use service, will use again.

Nice little compressor, courier left it where I asked and got here quick

I wasn’t expecting the order to arrive as fast as it did, due to Covid-19, however it was very fast indeed. Well packaged to insure no damage and item was fairly priced. Was very impressed with service and the product range stocked. I 100% will shop here again.

As ever excellent service.
Simon Elsey

My go to Model shop online first class service good website cant be faulted

Scale Model Shop provides a huge range of products displayed via a great website. The delivery is quick and efficient.

Excellent service, especially during Covid-19 lockdown.
Stock was listed on the website, easy to find, clear to see what was available prior to purchase
Delivery time was as described, with no omissions or delays

Nice website, easy to navigate. Good and prompt supply. I will use again.

Very good service. Quick delivery. Will definitely use again

Service could not have been quicker. very impressed

Easy ordering ,well packaged arrived safely and quickly.Not bad price.All in all good service would buy from again.

Always fantastic prices, prompt delivery and packaged securely!

good fast service. Pleased with the paints ordered.

Speedy service,well packaged and good prices.

A great range of products with a user friendly website, easy ordering and amazing delivery times in my experience, all items arrived as ordered and faster than expected.

Have recommended to my friends who are also into miniature hobby and will continue to use in future!

No problems with transaction process. Very happy with the service provided

Great service.

Excellent service as always: quick, well packaged and reasonably priced.

I ordered some vallejo paints and the price and postage was very reasonable. Full order arrived within the specified timescale so I’m a happy customer.

Very fast efficient service, will use again.

No Complaint here, ordered without fuss, delivered quickly and all item present and to the quality expected, Thank you great service

very pleased with Scale Model Shop, reasonably priced and delivered far sooner than I expected. I will be using them again and wouldn’t hesitate to recommend them.

Can’t get stars to work,defo 5star as always many thanks!

This was my first order with scale Model Shop .
My parcel arrived earlier than promised and was well packed and undamaged.
I will continue to use Scale Model Shop and would recommend them.

Excellent service with great communication and packaging of items. Definitely will be using scale model shop in the future.

Having used Scale Model Shop previously I can honestly say they are one of the Best
for ease of ordering and processing orders very quickly, I have never had any sort of
problem with them and will continue to use them.

Always reliable service . No hassles

First class service. Will definitely use again

Great selection of products at great prices. Live stock levels mean no disapointment in finding your “must have” is out of stock. Efficient online ordering but a very friendly service in person if you have any questions or just need advice. Unfortunately I seem to be trying to transfer most of John’s stock to my shed. Very highly recommended.

Swift service at a very fair price.
As a recent returner to modelling this is my first choice supplier.
Only on those occasions when they don’t have what I need, do I go elsewhere.

As a small business making props I need colours and consumables all the time over this year I have spent around £500 prob more than that they always have the colours I need and the purchase process is fast and delivery super quick. The paints are packed well and out of the 10+ orders I’ve made there has never been a problem.
I have trusted them to always deliver as without them I would not have my business.

Quick service and well packaged. Many thanks.

Quick service and well packaged. Very quick response to my emailed question. Many thanks.

Over the course of the past year, I have ordered many items from you. I have no hesitation in saying that the range offered, the ease of ordering and the speed of delivery is second to none, and that I would recommend your company to anyone, especially in the current difficult circumstances. Many thanks and well done!

Great service with a speedy delivery

Great service as ever – products arrived safe and I good time. Vms products are fantastic and scale model shop are my goto place for them.

Quick delivery and great products. Very happy and would use again

Goods arrived quickly and they were well packaged. Excellent

Very good service, it’s the first time I have used your good self’s and look forward to ordering more from you in the future

Excellent service. Order dispatched quickly with notification and arrived a few days later viaroyal mail.

Fantastic service from Scale model shop, could not be better. Massive range of products so very easy to find more or less anything model related.
Highly recommended.

Excellent Service and product, would definitely use again.

Great range of products, ordered on a Saturday and received the package on the following Tuesday which to me is fantastic. I had ordered another item from a different shop and as of writing this 12 days later it has still not been delivered. Goes to show what some companies will do to provide. Will definitely be shopping here again.

Another promptly dispatched and received parcel.
Recommended supplier.

Very quick service and goods as described

Very efficient ordering process, always very well wrapped with the contents protected.

Brilliant service, immediate order fulfilment and despatch, great pricing. I have used several times and always delighted with the service.

As you usual, spot on delivery within a couple of days and order 100% complete. Great service as normal from Scale Model

Top Modellers Supply – Fast / Reliable – 5 ***** All the way WITHOUT Fail. – Thank You

I would recommend ScaleModelShop to everyone out there who wants quality items at competitive prices. The items are always safely packaged and the delivery service is exceptional. I will definitely be using this site for all my modelling products in the future…keep up the good work and thank you ?

Easy to use website, account signup and ordering, then a fast, friendly service to follow – great!

Always recieved very quick delivery and always had good service. No complaints here at all

Ordered and delivered effortlessly

Great service, fast delivery, highly recommend.

Ordered some model paints, very pleased with the price but also the care taken to pack fragile bottles, very quick delivery too. So they have a new customer for good now. I’ll be ordering from them again.

11 items in this order, arrived well packaged and in good time. Can’t fault the service received

All arrived in good condition and as ordered within the time stated.

First time I have used this company and so will be on my list of go to suppliers for modelling stuff

This is a great online store but there’s great and knowledgeable people who work there too. Thanks for all your help last year when I took the plunge and needed advice on a starter airbrush – and for the great prices and service since.

this is the third order i have now made with this shop spot on and quick every time

Been using SMS a couple of months now and gotta say what fantastic service you get from these guys, everything I have ordered has been here the next day, professionally packaged,safe and secure, I highly recommend these guys, big thanx to all at SMS.

Always give a fantastic service, Well packaged and quick delivery times. Very friendly customer support as well.

Great service,received Maquett rod in double quick time and it is just what I wanted

My “go to” model shop.
A good range of items and excellent customer service,what more could you want?

Really cool site

Brilliant service top quality goods and great prices what more could you ask for

Easy online ordering, and you earn reward points too!

First class unbeatable customer service. Always My first stop for all My modelling needs?

beaucoup de choses.. une liste impressionnante d’outillage d’un coût pas excessif du tout, une réponse immédiate, une livraison rapide, un suivi exemplaire.. une entreprise sérieuse, finalement très britannique ! elle est devenue mon fournisseur principal…

Brilliant service.. came across this shop via Ebay. Always quick to dispatch. i will keep on using

I have used these guys for my modeling needs for years now. Brilliant service, excellent packaging of any item large or small.

Always great service from Scale Model Shop and excellent prices.

Very good company to deal with

Great prices and service. Used them for years, cannot fault them

Great service every time.

Excellent service and a very wide range of modelling products.

The choice and speed of delivery.

I used SMS a couple of times now and can’t fault it whatsoever this is swiftly becoming my go to shop because of the range of products available competitive postage and swift delivery

Andy Fettes
The Modellers Emporium

Great service . great range of products.

absolutley outstanding service. realy helpful and would recomend to everybody.. Will continue to use in the future. thank y very much for your help.

Polite & resilient…even during testing times.Very glad they are up & running during this dreadful pandemic!

Excellent Value and speedy delivery in these trying times we are going through.

fast and great service many thanks

Fantastic shop kv3 just arrived

my #1 goto online hobby store! never had a single issue, very fast delivery at all times even during this pandemic! just wanted to say a huge thank you to all the staff at this shop! when this is all over I will be paying a visit in person. keep up the amazing service ?

Do not use Royal Mail services.

Fast delivery and good prices , like the infini sanders very nice

Just the best. I’ve been using them for years. However yesterday they surpassed themselves. I ordered at15:30 on Thursday and received my order before 8am on Friday. Watch out Amazon!

Great service got my order yesterday was made up due to Xmas rush well done to the staff have good Xmas thank you for your service and hard work

fantastic service from the guys, only place i get my primer from, actually put another order in this morning and look forward to the same service as always after the christmas period. thankyou guys stay safe and wish you all a merry Christmas. highly recommended

Excellent service and excellent delivery.Ordered Sunday delivery Tuesday morning.Definitely five star.No problem recommending Scale Model Shop.