Deep Forest Moss

Delivery Information

Service	Estimated Delivery Time
Royal Mail Standard	Aim for 2–3 working days
Royal Mail LQ	Aim for 2-3 working days
Royal Mail Express	Aim for 1–2 working days
APC Courier	Aim for next working day
APC orders sent on a Friday will be delivered Monday
Free Delivery (£60+)	2–6 working days (conditions apply)

Working days are Monday to Friday. Delivery times are estimates and are not guaranteed.

We aim to dispatch all orders received before 12 pm on the same working day whenever possible, excluding Mondays and the first working day after a bank holiday.

Limited Quantity Shipping

Some products are classified as limited quantity (LQ) items, such as aerosols or certain flammable liquids. These products can only be sent via shipping services that allow limited-quantity shipments.

Only compatible shipping services will be available at checkout
Some Royal Mail and courier services may be unavailable
Delivery options will automatically adjust depending on the contents of your order
Some destinations may be excluded due to carrier restrictions

Free Delivery Terms

Applies to orders over £60 under 2kg within Royal Mail size limits
Orders between £60–£75 that include oversized or restricted items may incur a delivery charge
Orders over £75 qualify for free delivery to selected mainland UK postcodes
Some delivery restrictions may apply depending on product type and destination

Courier delivery exclusions:

Scottish Highlands – AB36–38, FK17–21, IV1–39, IV52–54, IV63, KW1–14, PA21–40, PA80, PH19–26, PH30–41, PH49–50
Scottish Islands – HS1–9, IV40–51, IV55–56, KA27–28, KW15–17, PA20, PA41–49, PA60–78, PH42–44, ZE1–3